BuzzFlash Interviews

March 17, 2005

Bonnie M. Anderson Looks at the "News"

This is Part 1 of a 2-part BuzzFlash Interview with Bonnie M. Anderson.

A BUZZFLASH INTERVIEW | Part 1 | Part 2

Call me old school. Call me old fashioned or a dinosaur, but I think government should be about protecting the Bill of Rights. Government should be truthful to the American public, and not about trying to manipulate the public and, in this case, also manipulating the media.

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Bonnie M. Anderson won 7 Emmy Awards and was a finalist for the Pulitzer Prize during her 27 year career as a print and broadcast journalist. Now, as author of News Flash: Journalism, Infotainment, and the Bottom-Line Business of Broadcast News, she turns a critical eye on what passes today as America's free press. In Newsflash, she details the decline of independence and truth in the media, which has gone hand in hand with the ever greater consolidation of the media in the hands of a few. She talks with BuzzFlash here about infotainment, journalistic ethics, preoccupation with the bottom line, ageism, and the politics of the news rooms.

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BuzzFlash: In the preface of News Flash, you recount an experience when you were in charge of recruiting for CNN. A new executive at CNN asked you the question, “What is a journalist?” He also told you, we need "younger, more attractive anchors," male and female, who project credibility. My question concerns the issue of perception versus reality, which seems to be at the core of the discussion over what is news nowadays. As you point out, the individual you were talking about had been at NBC Entertainment before that.

Bonnie M. Anderson: Yes, with a very impressive resume, when it comes to the world of entertainment, but, obviously, not for news.

BuzzFlash:
You were looking for seasoned people, but as you point out, they looked older and more worn because they had been out in the field. So there was a conflict between finding younger, more attractive faces and people who had a lot of experience.

Bonnie M. Anderson: I should give you a little background. When Garth Ancier arrived at CNN in 2001, he came in as number two at Turner Broadcasting. He decreed from the get-go that he needed to okay and approve anybody who was going to be on air. This had never been done before. The corporate side of the company had never really interfered in hiring or news gathering at all. So he took a lot of the authority out of the hands of the individual network chiefs and various division chiefs. Still, he was the big boss.

I had culled through hundreds of tapes for a number of openings at Headline News and at CNN, and some of the other networks. We had narrowed down the people, and I had five or six tapes with me, I believe, from people who matched our criteria. At that time, the criteria for all of us were that, CNN is the largest network in the world, a very powerful network, and there is no reason why CNN should not be hiring the absolute best in the world. So we’re talking the best journalists--but also people who can communicate on camera--who "pop." Pop alone should not be a hire--you don’t hire somebody just because they look good on camera, but there’s no reason why CNN could not find people who had the full package. Many of these people, if they are experienced and good enough to work at the network level, have got some years on them. Never before had that been a no-go. In this case, though, I brought him the tapes of people that the network chiefs wanted to hire. But he had sent me an email earlier in the day ordering me to only go after "younger and more attractive anchors who project credibility." He was saying, “Nope, we want young and attractive people.”

BuzzFlash: How does that tie in to the word you use in the subtitle to your book, News Flash: "Infotainment?"

Bonnie M. Anderson: What they’re trying to do is get more viewers at all costs. And “at all costs” means, we don’t care if they’re journalists or anything else, we want them to look good. We want them to attract younger viewers. This is the strategy that they started employing, and I’m still not sure it has any weight to it, that if you have younger people on air, they’ll attract younger viewers. Advertisers like younger viewers and pay more for younger viewers, so it gets down to the bottom line. But the infotainment part was, let’s entertain these people while we’re maybe also imparting a little news. In the case of Garth Ancier, when he asked me what’s a journalist, I truly thought he was kidding. Then I turned around and saw his face, and realized that he wasn’t. This is the guy who, as the head of entertainment for a couple of different networks, would hire an actor to play a doctor, and hire an actor to play a journalist on TV. He really didn’t see the difference. He did not see the value of the training journalists go through. He did not recognize or appreciate the fact that a lot of us abide by the canons of journalism--that we do believe strongly in the people’s right to know, and in the First Amendment. We try to be fair and truly balanced and responsible journalists. To him, here is a product. And if he had to bring in Hollywood-type strategies to sell this product, that was fine with him.

BuzzFlash: Well, we seem to have come full circle because the White House has been outed for using, on at least two occasions, if not more, these promotional video releases presented as news.

Bonnie M. Anderson: Yes.

BuzzFlash: The videos imply that a journalist is covering the story, when it’s really an actor. This prepackaged footage is called "B-roll," but it’s really B-roll being used as a news story.

Bonnie M. Anderson: To me, this was a huge development and it’s what's wrong with journalism in this country. You have an Administration lying to the public and participating in pulling the wool over the eyes of the public to advance their own agenda. Call me old school. Call me old fashioned or a dinosaur, but I think government should be about protecting the Bill of Rights. Government should be truthful to the American public, and not about trying to manipulate the public and, in this case, also manipulating the media. We also had commentators who were pretending to give their honest opinion on issues, when they were being paid by the Administration to promote an agenda. This, to me, is very, very frightening. Red flags should be going up all over this country. Unfortunately, I’m not so sure that there will be that sort of national debate or alarm over this. It is horrific.

BuzzFlash: You also have in your book's subtitle, reference to the "Business of Broadcast News." Laurie Garrett recently resigned from Newsday, and in a long piece on Poynter, she said that she could no longer work for Newsday because the parent company, the Times-Mirror Corporation, was only concerned with being number one. She came to journalism to be accountable to the people, and to get a story to the people, but she felt that had been turned upside down. The number one accountability that news divisions or newspapers have now, because of their corporate structure, is to the shareholders. Number two is to Wall Street. And then, way, way down the list is the reader. Do you have any thoughts about that?

Bonnie M. Anderson: I fully agree with her. I’m not even sure the reader is on the list, in terms of the corporate honchos. They truly only care about the bottom line and see news as a product. What I will say on the positive side is that there are still some very, very good journalists laboring away, trying to do what they can against tremendous odds. Unfortunately, most of these are the older journalists who are still employed because the younger journalists, and I even hesitate to call many of them journalists, don’t have as many role models as we used to have. They’re indoctrinated into this infotainment world from the get-go. From their very first jobs, they’re looking around, and the people who should be modeling ethics to them, and principles, aren’t there. I do agree with Laurie Garrett. This infection starts at the corporate level. It has now been infecting high-level executives at all of the news organizations who are making huge salaries, great stock options and bonuses.

BuzzFlash: You list some of these salaries in your book.

Bonnie M. Anderson: Millions of dollars are being paid to the heads of news divisions. And I have to just keep saying, why? These are folks who are protecting their own jobs and their money stream. Then they are expected to take care of journalism and news and the public trust?

BuzzFlash: You mentioned "product." We saw in the beginning of the Iraq war a lot of government preparation of the media. And the night of the attack on Baghdad, the news coverage we saw on CNN and other stations really treated this as though it were almost a fireworks show.

Bonnie M. Anderson: Yes, "shock and awe." This is propaganda. And news networks fell for it hook, line and sinker. They did not want to be seen as anti-patriotic, they wanted to be seen as supporting the troops, which means supporting the Administration. If you remember, the President had said you’re either with us or against us. And that was taken literally by the network honchos and the corporations that own the networks. They were very complicit in going along with this entire propaganda campaign. You know, technology can be wonderful and bring news to people faster. It can take you to things that are happening live around the world. But technology is not necessarily journalism, and it’s not always a good thing.

BuzzFlash:  I was brought up believing that technology was going to be a liberating force. It was going to bring more information to more people more quickly. But at this point, technology seems to be used mostly to muddle issues and to create news that’s consistent with entertainment programming. In the Middle East, the U.S. military had a Hollywood set designer build their base for briefing reporters. The person who did most of the briefing was a Hollywood type of character, even though he was in the military. It was a Hollywood-like environment.

Bonnie M. Anderson: You’re absolutely right. Real news isn’t always pretty. The best coverage that I have seen in recent years was on 9/11. If you remember, a number of different stations were having problems with audio and with video, and feeds were going bad, and that was real. You had hard working people out there trying to bring the latest as quickly as possible, and it was very difficult under the circumstances to give any context to it. What too many people are trying to do now is have seamless, perfectly produced live shots and newscasts. To do that, they bring in all of these Hollywood-type strategies.

What’s being lost in all of this is news, and the concept of informing the public. Not entertaining them, but informing them. That also means, by the way, telling them things they may not want to know. But it is our responsibility as journalists. And you want to do it accurately, and you want to offer context. That is one of the problems with the use of technology today--there is very little opportunity for the reporter on the ground, or the producers back at a TV station or network, to actually do the research and be able to think about what they’ve seen, and then to pass this information on to the public in a responsible manner. It’s happening too quickly most of the time.

BuzzFlash: Is the problem that we’re drowning in information, and we can’t see the forest for the trees? Who does one turn to? How does one even decide what’s a credible news source, if there is a credible news source?

Bonnie M. Anderson: I would maintain that we’re drowning in garbage, not in news. We may have far more news outlets, but there’s far less news being given to the public. There’s far more entertainment. Producers will spend a minute and a half on the story of the dog that jumped out of a car and traveled 500 miles to get home across country, instead of on what is happening on the West Bank, or in Somalia or in Lebanon.

BuzzFlash: Is it that the bean-counters started to take charge of news divisions? And the news divisions are subsidiaries of large corporate entities, most of them entertainment industry entities? Viacom owns CBS. ABC is run by Disney. NBC is run by General Electric, which isn’t entertainment, but is beholden to the government for contracts.

Bonnie M. Anderson: Right.

BuzzFlash: For advertising purposes, and to please those concerned about the bottom line, news shows look at the demographics and try to gear certain news to a certain demographic.

Bonnie M. Anderson: Or they pass entertainment off as news.

BuzzFlash: If advertisers want to appeal to the 21 to 41 crowd, they look for news that appeals to the 21 to 41 crowd?

Bonnie M. Anderson: Absolutely. What you see on the morning shows is a prime example. Good Morning America, the Today show and CBS Morning News are all part of their news divisions. Yet every time some poor schmuck is kicked off of "Survivor," that's going to be the morning news the next day.

BuzzFlash: A lot of these companies own or are affiliated with or receive some sort of bartering compensation from publishing companies.

Bonnie M. Anderson: These mega-entertainment/news or infotainment corporations do own publishing houses. They’re basically making choices about what is going to be on the air based on the bottom line, not what the public needs to know. This is very dangerous. When the end of the "Friends" show was approaching, a big money-maker for NBC, they had everybody who was ever on "Friends" on the Today show for weeks leading up to the last episode. This is all self-promotion, cross-promotion. These are wonderful tricks to make more money, but it had absolutely nothing to do with informing the world about anything.

BuzzFlash: Let me ask about soldiers dying in Iraq. We’re all aware that the Bush Administration won’t allow photographs of soldiers returning in caskets to the United States. What is the justification for that with the media? With the Vietnam war, we felt we were there when we watched the news. We saw soldiers dying, we saw the blood and guts. Today the media completely comply with the Bush Administration request not to show injuries or deaths of soldiers. It's almost a war that doesn’t exist, except in sound-overs and accounts in the newspaper.

Bonnie M. Anderson: It exists only within the framework in which this Administration wishes to show the war. It’s an outrage that networks are going along with this. The American people need to know the cost of war, and the cost of war is body bags coming home. The cost of war is the injured coming back. This is what the public needs to know. It's a perfect example of the lack of integrity or ethics in the news organizations that are going along with another propaganda move by an administration.

I want to say very clearly, I would say the same thing if it were a Democratic administration. My issues are not left or right. My issues are journalistic principles and ethics. We’re not informing the American public, we don’t want them to see these things. But we will, of course, allow them to spend hours watching the statue of Saddam Hussein come tumbling down, because that glorifies and justifies the invasion of Iraq.

BuzzFlash: Which many argue was a fabricated event. 

Bonnie M. Anderson: I would like to believe that the networks haven’t gone to that extreme yet. Or that, if they knew it was fabricated, they would have said something. But I am becoming more and more disillusioned as I see the complicity between the networks and news organizations and government. Journalists need to remember that we’re watch dogs and not lap dogs, and it is our responsibility, whether it’s popular or not, to tell the truth. I didn’t go out and do stories, and live in Lebanon during the civil war, because I wanted to be popular or I wanted to be a star. I wouldn’t risk my life for something so minor.

BuzzFlash: There’s the bottom-line theory that the parent corporations of most media outlets today won’t risk doing anything that will really offend the White House. They’ll cover something every once in awhile, but nothing that’s really going to get the White House in a heat. They don’t question, in essence, the credibility of the President of the United States. They may uncover a torture scandal, but then kind of let Bush and Rove off the hook. It’s always someone at the bottom who is blamed. Is that because they’re afraid that Rove or someone in the White House or in Congress will go after their media empire? They'll pass some legislation or do something that’s going to make it very difficult on them?

Bonnie M. Anderson: No question. A couple of different issues tie into this. You have the FCC agreeing to allow certain corporations to keep all of their news outlets in the same market. They raised the percentage of ownership by a news organization allowed in a market to accommodate two specific networks. These networks know that the same thing could happen in reverse. And they’re always watching their bottom line.

The other part of it, though, is that the news organizations and the corporations that own them and the senior news folks know the mood of the country. They’ve seen the vote. They see what’s happening in courts around the country, including the Supreme Court. They see the conservative mood. They don’t want to tick off the conservatives at this point, because these folks are the majority, apparently, if you go by votes and by what’s happening in courts. They're looking for viewers, they’re looking for readers, they’re looking for listeners. So the executives are saying, we want to go after the largest portion of the marketplace. If it's conservative, we’re not going to tick them off, because that’s no way to get new business and new readers and new viewers.

BuzzFlash: And you don’t get fired for not going after Bush.

Bonnie M. Anderson: Right.

BuzzFlash: But the Dan Rathers, the Eason Jordans are fair game? You worked at CNN with Eason Jordan. What do you think of that whole controversy? He was speaking at a retreat that invites kind of offbeat people, where they mingle and discuss things openly. He’s in an off-the-record session. He basically did say he thought that the U.S. had targeted journalists. When Congressman Barney Frank said, well, you should talk to me about what really happened, he backed off and disclaimed what he had originally said, or said he didn’t say it right. This was picked up by a blogger, and Eason Jordan is fired.

Whether one thinks the U.S. has targeted journalists or not, there is some evidence that a reporter with courage could explore. For instance, the movie "Control Room " shows a U.S. plane bombing the Al-Jazeera headquarters and killing a journalist who’s on the rooftop. The Palestine Hotel also was targeted, and it was filled with journalists. The Italian reporter was shot during her rescue, under very questionable circumstances. Still not resolved. Probably never will be resolved. There’s certainly reason to question whether possibly, somewhere in the military command, they shot at journalists to scare them off from covering the grimness of the Iraq war. Whether or not that’s true, no one can definitively say at this point. But Eason Jordan raised the issue, and as a result, was fired. What do you think of that?

Bonnie M. Anderson: Before I answer, I also want to remind everybody that there was an incident in Afghanistan where a number of photographers and journalists were locked up by the U.S. military so they couldn’t take pictures of some dead civilians.

BuzzFlash: Yes.

Bonnie M. Anderson: Getting back to your question, I know Eason very well. He was my boss when I was dismissed from CNN. I don’t know what information he used to make that statement, so I can’t really judge the veracity of it. But I take Eason to task in my book on a number of other issues. One was what he wrote in The New York Times about atrocities occurring under Saddam Hussein that CNN did not report. He said he felt that, now that Saddam Hussein is out of power, we can tell you these stories. Well, I don’t buy his reasoning. I’ve seen firsthand how CNN was working very hard to maintain their bureau in Baghdad. And you piss off Saddam Hussein, you have no bureau. CNN made its name, Eason Jordan made his name, with the coverage of the first Gulf War. Eason got all the credit for it, and that’s how he rose through the ranks. There have been other things, some of them never exposed yet--things that we know from inside CNN--that I think Eason should have been called on the carpet for. But that being said, it seems very clear to me that this was a case where he stepped on the toes of the Administration. Whether he had the proof or not, he stepped on the toes of the Administration and that is why he was fired.

BuzzFlash: He said something off-the-record and was fired. That seemed like an extraordinary thing--to fire a man for something that was said in an off-the-record session.

Bonnie M. Anderson: Being off the record should free somebody from responsibility to offer proof, but somebody blew confidentiality and broke the basic ethics of journalism. Remember that we all took Connie Chung to task when she reported a little conversation that was “between you and me,” an off-the-record kind of thing. Should Eason have been fired for this? Probably not. But what also disappoints me is that he recanted. The fact that he apologizes and recants, once again, is an example of somebody trying to hold onto their job and do whatever it takes, regardless of what’s true. If he felt sure enough to say something in an off-the-record meeting, he should have been sure enough to defend his position.

BuzzFlash: You have already expressed that you were critical of CNN's cozying up to Saddam Hussein during the Gulf War. You criticize their not reporting on his atrocities in order to curry favor and not be kicked out of Baghdad. You also have said news bureaus have done similar things with Fidel Castro.

Bonnie M. Anderson: Exactly. I am not left or right. I’m talking about what is happening in the news world, and what CNN has done with Fidel Castro. That leftist regime is equally as heinous, as far as I’m concerned. And again, the truth has been sacrificed and the public is not served.

BuzzFlash: You bring up something in your book that was just startling to me, and that is that your father was executed by Fidel Castro.

Bonnie M. Anderson: Yes.

BuzzFlash: He was the first American to be executed as an accused spy?

Bonnie M. Anderson: Yes, he was accused of counter-revolutionary activities. His big crime was being an American, and owning a chain of gas stations that Fidel Castro wanted to control.

BuzzFlash: You were five at the time?

Bonnie M. Anderson: I was.

BuzzFlash: You really do see the downsides of tyrannical regimes that attempt to control the news, wherever they fall on the political spectrum.

Bonnie M. Anderson: When I was five years old, my Dad was tortured--had the blood removed from his body prior to being put up against a wall--they wanted to use his blood for transfusions for some of the revolutionaries. I didn’t understand the impact of that, but I knew something was very, very wrong. As I grew up, I realized that, had there been a free press in Cuba at the time, there’s no way Fidel Castro and his regime could have gotten away with murdering, not just my Dad, but 20,000 others, and imprisoning hundreds of thousands of people because of their belief in democracy. I realized the importance of a free press.

With my book, I’m trying to remind people in this country that it can happen anywhere. We should value a free press. Support the media. Support investigations, whether they are uncovering something that is for or against the government you may like. It doesn’t matter. The point is that we need to nourish the free press. We need to nourish exchange of information and support the people who are doing it. We need to demand higher standards. We need to remember that news is not just a business. I’m not saying you can’t make money from it, but there is a higher calling here.

No other business has protection from the Bill of Rights--no other business. The media does. But along with those special protections comes a responsibility. The responsibility is to inform the public as best we can. And as U.S. citizens, it’s our responsibility to protect our First Amendment, and protect the rights we have, and not give them up because there is the threat of terrorism. Don’t give up your rights to privacy and your rights to a free press and your rights to speak freely. If we do that, we’re going to be marching down a very dangerous road. And unless you’ve been somewhere and unless you’ve lived someplace where you have lost all freedom of speech, where you have no ability to speak or publish freely, it’s hard to understand. I just don’t want people to learn the hard way, as I did.

BuzzFlash: Bonnie, thank you.

Bonnie M. Anderson: Thank you so much. I really appreciate your interest in the issues.


A BUZZFLASH INTERVIEW

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Resources

News Flash: Journalism, Infotainment and the Bottom-Line Business of Broadcast News by Bonnie Anderson
http://www.buzzflash.com/premiums/05/03/pre05026.html

Bonnie M. Anderson profile
http://www.medill.northwestern.edu/alumni...